Frequently Asked Questions
Reason for this policy: Notifying us of your intention to cancel or reschedule 24 in advance gives me an opportunity to schedule someone else for that time slot. This is important because others may be on a waiting list or may also be looking for an opportunity to reschedule for a different time. As much advance notice as possible is always appreciated.
If you simply do not show up for a scheduled appointment, you will be charged for the missed appointment.
On occasion, there will be understandable reasons for missing appointments, but exceptions to this policy will be rare. Arriving late without notification: Your therapist will wait for you for 15 minutes after which he will assume you are not coming and may leave the office. In such a case, you will be charged for a missed appointment.